43 Inch Floor Stand 2500nits High Brightness 2K/4K Resolution Lcd Touch Screen Self Service Kiosk

Smart queuing solution

The emergence of the intelligent queuing machine evaluation system can not only improve the chaos and congestion in the service hall, but also save personnel costs.

The queuing evaluation system is a system that uses computer scientific management instead of artificial queuing to give customers a high-quality service experience of "serving to the door".

At the same time, it can make various statistics on customer conditions and the work efficiency and status of employees, and provide management basis for decision-making management to improve customer service.

For government enterprises or units, especially those that provide services as their main product, the "customer satisfaction rate" indicator is extremely important.

We provide a method for directly investigating the overall satisfaction of users and the resulting new product-"queuing machine.

In fact, the more popular name of queuing machine is called number machine or number machine.

The professional name should be queuing management system.

It is a high-tech product that comprehensively uses computer technology, network technology, multimedia technology, and communication control technology.

It can be effective. Instead of queuing customers.

It can be connected to the Internet to issue a unified number, support more than dozens of business types, and the personalized voice can call information such as the name of the business handled by the customer.

The queuing machine is suitable for various window service industries, and has been widely used in banks, hospitals and other industries.

Using the number-calling system, on the one hand, it can eliminate customers’ long-term "standing in line" hardship, complaints about "standing in the wrong line" and "jumping in line", and comprehensively improve service quality and corporate image.

On the other hand, it can also adjust business based on statistical data.

Allocate, tap potential, and arrange window services reasonably to reduce the waiting time of the masses and improve work efficiency.

The workflow and characteristics of the system are described below.

1. After citizens arrive at the service hall, a queuing machine is placed near the entrance of the hall for interaction, and the service number can be obtained by pressing the corresponding service button on it. The number picking machine will automatically print out a number list, and the corresponding content can be set on the service number list according to specific needs. At the same time, the queuing system will automatically transmit the service information to the relevant counter or back-end computer for management.

2. In the waiting area, there is a comprehensive screen for queuing and calling numbers to display queuing information and how many people are still in the queue. Citizens only need to wait quietly in the waiting area. Or increase the WeChat scanning function, citizens do not need to wait in the waiting area, scanning can know how many numbers in front of them and how long it will take them to wait for information.

3. A fixed window screen is placed above each service window. The salesperson only needs to press the corresponding button of the pager, and the customer's service number will be displayed on the LED screen in sequence, and the number will be broadcasted to the corresponding counter through the call and the sound. Go through. It is best to set up an evaluation system next to the window, just click on the evaluator screen to evaluate the salesperson or the overall service.

Shenzhen Adkiosk started from a shell designing department at 2007, is a professional commercial display solutions provider. We are able to provide customers from conceptual creative design to product implementation, from professional manufacturing R&D innovation to final production and sales. We accept OEM and ODM orders.

Main products include but not limited to LCD advertising player, interactive touch panel digital signage, LCD video wall, outdoor digital signage, self-service terminal, sharing charger kiosk, shared charging cabinet, etc.